5 Signs Your Firm Needs Legal Technology

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In any business, no less a law firm, inefficiency is a no-no. Inefficient methods or staff can diminish the value and service that a firm offers to its clients. To improve the efficiency in a law firm, legal technology can offer viable and long-term solutions.

In terms of legal technology, lawyers have many options to choose from. Small, medium and large law firms can all do with a little help in terms of documentation and organisation. Still, there are some firms who are hesitant on embracing legal technology. Other firms believe that the acquisition of new technology is just an added cost. And, there are some who feel like new software would only hinder their current method of handling business.

The whole idea of technology is to provide new andefficient solutions to old problems without hurting a business’s bottom line. To make better decisions regarding the acquisition of legal technology, a firm needs to analyse its current practice and identify their areas of weakness. Here are some signs that you need to embrace legal technology:

1. Mistakes

Misplacing documents and entering incorrect information are some mistakes that a law firm cannot afford to make, especially if these circumstances could be prevented.

2. No syncing of updates

Saving information on multiple systems or locations can cause confusion, overwrite important changes, or present outdated data to the end user. All data needs to be saved on one system to reduce the risk of disorganisation.

3. Waiting

There is no time like now. With this being said, making clients or colleagues wait for information because of outdated technology is not a valid excuse anymore. With an entire overhaul of our mindset from “slowly but surely” to “instant gratification”, people today expect service now.

4. Inventory

In every industry cash flow is the life blood of every business. Billing your clients in a timely fashion through an efficient timing and billing system is paramount.

5. Pacing

‘Busy’ does not always equate to ‘being efficient’. If you could minimise the time you spend on a certain task without overlooking or overdoing something, this makes your job more efficient. This will free up time to work ‘on’ your business rather than always ‘in’ your business, or allows you to spend more time building a relationship with your client.

Total efficiency is not something your firm can achieve overnight, especially after working a certain way… habits are ingrained practices that have taken years to instil. Though, with the use of right legal technology for your firm, you can train your staff to work in a more organised and efficient manner.


About the Author: James Vickery is the founder and CEO of I Know IT, a transformative IT services provider. James connects law leaders to their strategy through technology with a firm belief that lawyers must re-enter their profession as innovators, thinking and acting as technology companies do in order to survive, compete and prosper in a digital economy.

James enables this new way of thinking and executing through consulting, coaching and delivery of technology solutions to Australian and international organisations. .

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